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Privacy Policy

Privacy Policy

This Privacy Policy explains how Petal Palette processes personal data in connection with its website and floral services, including consultations, quotations, orders, delivery, and on-site setup. It applies to users in Ganja and the surrounding service area who interact with the website or contact us about wedding bouquets and event decoration.

Terms of Service Contact
Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel

Subject to applicable law, individuals may request access to their personal data, correction of inaccurate information, deletion of data that is no longer required, or restriction of certain processing activities. Where processing is based on consent, that consent may be withdrawn for future processing, and objections may be raised in limited circumstances.

Available rights may vary depending on the nature of the data and the legal basis for processing.

To exercise a privacy right, a person should provide enough information for us to identify the relevant record and assess the request. We may ask for additional details before responding, and we will reply within a reasonable period under applicable law.

Requests are handled after reasonable verification to protect the privacy of the person making the request.

Personal data is retained for the period necessary to handle inquiries, complete orders, maintain business records, resolve disputes, and meet legal or accounting obligations. When data is no longer needed, we delete it, anonymize it, or otherwise restrict it in accordance with our retention practices and applicable requirements.

We keep information only for as long as it is needed for the relevant business or legal purpose.

If we make material changes, we will update the policy on the website and may provide an additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.

We review this notice from time to time and may revise it to reflect operational or legal changes.
Privacy Contact

Contact Information

Privacy email
feedback@cablesoupbeacon.click
Telephone
+994 70 331 87 22
Mailing address
2, Ağamalıoğlu Küçəsi, Ganja, AZ
Privacy contact
Contact Page

Use the contact details below for privacy questions, access requests, or other data-related concerns.

Contact Page
01
Processing purpose

How We Use Personal Data

We use personal data to respond to inquiries, arrange consultations, prepare quotes, confirm deposits and dates, coordinate design details, manage delivery and on-site setup, process payments, maintain records, improve the website, and meet legal or administrative obligations. We may also use limited technical data to secure the site, diagnose problems, and understand general usage patterns.

Processing is limited to the operational needs of the website and the floral service relationship.
02
Sharing partners

Service Providers and Partners

We may share personal data with payment processors, website hosting and technical support providers, communication tools, and other operational partners that help us run the website and deliver services. These parties are expected to use the data only for the services they provide and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
03
Legal basis

Legal Disclosures

We may share personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, prevent fraud or misuse, or support the establishment, exercise, or defense of legal claims. We may also disclose information where doing so is necessary to meet accounting, tax, or recordkeeping duties.

Disclosure may be required where law, regulation, or a valid legal process applies.
Data category

Personal Data We Collect

We may process contact details, inquiry content, consultation notes, event dates, order preferences, delivery and setup instructions, payment-related records, and limited technical data such as device and usage information. Where needed for a floral project, we may also process information about event timing, venue logistics, and design preferences shared by the customer.

The categories collected depend on whether a person makes an inquiry, books a consultation, or places an order.
Collection source

Sources of Personal Data

We receive data when users submit forms, communicate with us, request a quote, or arrange a consultation. We also collect certain information automatically through the website, such as basic technical logs and interaction data, and we may receive order or payment confirmation details from service providers involved in processing a transaction.

Information is gathered from direct submissions and from routine website and service interactions.
Cookie type

Types of Cookies

The website may use essential cookies to support core functions, such as page navigation and form handling. It may also use preference cookies to remember user choices and analytics cookies to understand how the site is used and to improve performance. Cookie duration may be limited to a session or may continue for a longer period depending on the purpose.

We use only the cookie categories needed to operate the site and understand basic usage.
User control

Cookie Controls

Users can usually manage cookies through their browser or device settings and may clear stored cookies at any time. Where the website presents cookie controls, users may use those settings to adjust preferences for non-essential cookies. Disabling some cookies may reduce site functionality or prevent certain features from working as intended.

Browser settings and device controls may limit non-essential cookies, although some site functions may be affected.